Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
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Are you driven about delivering exceptional customer interactions? Do you thrive in a fast-paced environment where you can impact outcomes? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.
In this role, you will be the go-to resource for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and productive experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate information to customers through live chat.
- Troubleshooting customer issues effectively and efficiently.
- Documenting customer interactions and maintaining records accurately.
- Collaborating with other teams to ensure a positive customer journey.
If you are a dedicated individual with excellent communication and problem-solving skills, we encourage you to apply!
Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a highly motivated individual with a knack for communication? Do you thrive in a fast-paced environment and stand out in providing exceptional customer assistance? If so, Eclerx has an exciting opening waiting for you!
We are actively looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, handling their concerns in a efficient and professional manner.
Utilize your {strongverbal skills to compose clear and concise responses, ensuring a seamless customer interaction.
- Contribute in maintaining a high level of customer satisfaction
- Team up with our dedicated support team to handle complex concerns
- Regularly expand your knowledge in our products and services
Be a part of a dynamic team where your contributions are valued, and you have the opportunity to progress in your career. Join us today!
Inbound Chat Analyst Opportunity at Eclerx, Pune
Are you a dedicated individual with a passion for solving problems? If so, then we have an fantastic opportunity for you! Eclerx is currently seeking a talented and enthusiastic Inbound Chat Analyst to join our team in Pune.
This role involves assisting customers with their needs. You will be the first point of contact for customers, providing friendly and helpful service.
We offer a dynamic work environment with opportunities for advancement. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Support Analyst Position : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're looking for a passionate Customer-Focused Analyst to join our expanding team. In this rewarding role, you'll be the primary liaison for our valued customers via inbound chat. Your duty will be to provide exceptional customer service by handling inquiries, fixing technical issues, and ensuring a favorable customer experience.
- Leveraging your critical thinking skills to pinpoint customer issues quickly and efficiently.
- Collaborating internal teams to resolve complex customer requests.
- Being informed on our services and industry trends.
If you're a collaborator with a drive to help others, more info we encourage you to apply. This is your chance to make a positive contribution in the lives of our customers.
Eclerx Pune Seeks Inbound Chat Analysts for Customer Operations
Eclerx Pune has an opening for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities include providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Specialist - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Associate s for inbound chat are the soul of customer engagement . They provide a top-notch journey to each customer who connects through our channel . These dedicated individuals are passionate about addressing customer queries in a prompt and friendly manner. By continuously guiding customers, they strengthen lasting bonds and contribute to the overall fulfillment of Eclerx.
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