Dive into Your Career as an Inbound Chat Analyst!
Dive into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opportunity for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, resolving their queries and requests through live chat. You will have a crucial role in guaranteeing a positive and seamless customer experience.
- Duties include:
- Responding to customer inquiries through live chat in a timely and professional manner.
- Offering accurate information about our products and services.
- Troubleshooting customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
If interested in this dynamic opportunity, please submit your application today! We are committed to creating a diverse and inclusive workplace where everyone can succeed.
Associate - Inbound Chat: Customer Operations at Eclerx
Eclerx is on the hunt for a skilled dedicated and passionate Analyst - Inbound Chat to join our dynamic Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing top-notch support and solving their inquiries in a timely and courteous manner.
- You will:
- Offering prompt and accurate responses to customer inquiries via live chat.
- Resolving a wide range of customer issues, referring complex cases as needed.
- Keeping accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
The ideal candidate will have:
- Outstanding written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Strong organizational skills in a fast-paced environment.
- Analytical and critical thinking skills
If you are interested in join our team and make a positive impact, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at resolving customer inquiries? If so, we have here the perfect opportunity for you! Eclerx Pune is seeking a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, providing prompt and effective support through live chat interactions. You'll manage a variety of customer requests, from questions about products and services to technical support.
- Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
- Skills Required: Proficiency in English language, both written and verbal
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are an enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].
Eclerx Pune Seeks
Are you a results-oriented individual with a talent for customer service? Eclerx Pune is currently hiring talented Support Specialists to join our dynamic team. In this role, you will be the first point of support for our respected customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to submit your application.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and effective manner.
- Competitive compensation and benefits await the right candidate:
- To apply, please visit our website:
Shape a Difference: Inbound Chat Analyst Role at Eclerx
Are a passionate individual looking to have a real change? Eclerx is seeking for a talented and enthusiastic Inbound Chat Analyst to join our dynamic team. As an Inbound Chat Analyst, you will be the first point of contact for our esteemed clients.
- Your responsibilities will include :
- Offering prompt and supportive assistance to clients via live chat.
- Addressing customer inquiries in a efficient manner.
- Collaborating with internal departments to guarantee seamless customer journeys
If you are eager to learn, advance, and make a real impact , we encourage you to submit your application .
Fuel Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.